HybridMedics is Committed to Protecting Your Privacy

Hybrid Medics, operated by HybridMedics Technologies (Private) Limited, also hereby known as “we”, “us” “they” “our” or “Hybrid Medics” has developed this privacy policy (“Privacy Policy”) to explain how we collect, use, and disclose information about you when you use our website located at hybridmedics.com (together, the “Platform”) and the services rendered by us through the Platform.

All visitors/users (“Customer”/ “Customers”, “Users” / “User”, “You “or “Your”) of the Platform are advised to read and understand our Privacy Policy carefully, as by accessing the Platform, you agree to be bound by the terms and conditions of this Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein. . The term “Services’ refers to any services offered by Hybrid Medics whether on the Platform or otherwise.

BY USING THE PLATFORM, YOU AGREE THAT WE CAN COLLECT AND USE YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. BY USING THE PLATFORM, YOU AGREE TO THE CONTENTS OF THIS PRIVACY POLICY AND GIVE YOUR CONSENT TO US TO COLLECT YOUR PERSONAL INFORMATION.

Our Privacy Policy explains:

• What information we collect and why we collect it.

• How we use that information.

• The choices we offer, including how to access and update information.

We have tried to keep it as simple as possible, but if you’re not familiar with terms like cookies, IP addresses, pixel tags and browsers, then kindly understand these key terms first. Your privacy matters to us so please do take the time to get to know our practices – and if you have any questions feel free to contact us by sending an email to support@hybridmedics.com

A. COLLECTION OF INFORMATION

To provide the best experience to you, we collect and store personal information provided by you from time to time on the Platform. When you contact us, we keep a record of your communication to help solve any issues you might be facing. The personal information that we may collect about you broadly falls into the following categories:

Information you provide to us

• you may be asked to provide certain contact information that is necessary for the utilization of the account, including name, address, phone number, email address.

• in connection with your use of the Platform, you may be asked to provide certain payment information. This may include bank account numbers, billing and delivery information, credit/debit card numbers, expiration dates and security code and tracking information from cheques or money orders to facilitate the rendering of services to you.

Information that we collect automatically

• If you contact us via our customer services department i.e. chat service, telephone, WhatsApp or email, we may record a copy of your correspondence and may ask for additional information to verify your identity.

• Location information: Depending on the Services that you use and your device permissions, we may collect your real-time information, or approximate location information as determined through data such as GPS, IP address.

• We collect information as to how you interact with our Services, preferences, and the settings chosen.

• We may collect contact details and other information of Users from publicly available sources for the purposes of verifying the Users and performing due diligence on the Users.

• We may collect details of the User activities, transactions and interactions on the Platform.

• From time to time, we may also collect information, including contact names, addresses, phone numbers, fax numbers and email addresses, about the prospective Users, during or in connection with marketing or other means.

• If you visit our Platform, we will automatically collect certain information from your device. Specifically this information may include IP addresses, device type, unique device identification numbers, browser type, broad geographic location (e.g. country or city-level location), browsing patterns and details of how you have interacted with our Platform and the services available on it. In addition, we gather statistical information about the Platform and visitors to the Platform including, browser software, operating system, software and hardware attributes, pages viewed, and number of sessions. Collecting this information enables us to better understand the visitors who come to our Platform. We use this information for our internal analytics purposes and to improve the quality and standard of our Platform. Some of this information may be collected using cookies and similar tracking technology, as explained below.

• We may receive personal information about you from third parties that are engaged by us to assist with providing services. This may include your name, email address, institute/company details and contact information.

• Stored information and files: Depending on your device permissions, we may also access metadata and other information associated with other files stored on your device. This may include, for example, photographs, personal contacts and address book information. If you permit the Platform to access the address book on your device, we may collect names and contact information from your address book to facilitate social interactions through our Services and for other purposes described in this Privacy Policy or at the time of consent or collection.

• Transaction Information: We collect transaction details related to your use of our Services, and information about your activity on the Services, including the full Uniform Resource Locators (URL), the type of Services you requested or provided, comments, domain names, search results selected, number of clicks, information and pages viewed and searched for, the order of those pages, length of your visit to our Services, the date and time you used the Services, amount charged for every transaction made, details regarding application of promotional code, methods used to browse away from the page and any phone number used to call our customer service number.

Information we receive from other sources

• We may receive information about you from third parties, such as mobile wallet operators, financial institutions, credit bureaus, duly licensed lenders, other users, partners (including ad partners, analytics providers, and search information providers), or our affiliated companies or if you use any of the other websites/apps we operate or the other Services we provide.

• We may receive personal information about you from third parties that are engaged by us to assist with providing verification services and conducting suitable money laundering and KYC and AML (anti-money laundering) checks on users of the Platform. This may include your name, email address, company details, and contact information.

• If you choose to participate in reviewing or rating the Services on the Platform, we may receive personal information about you from third parties that work with us to conduct reviews into our Services and/or rate us.

Removal of consent for collecting further information

You may withdraw your consent for further collection of the above information at any time by logging out and uninstalling the Platform from your device.

B. DISCLOSURE OR SHARING OF PERSONAL INFORMATION

• third party business partners, service providers and/or affiliates of Hybrid Medics engaged by us or working with us to assist us to provide services to you or who otherwise process personal information for purposes described in this Privacy Policy or notified to you when we collect your personal information. Categories of these partners or service providers include:

a) members of Hybrid Medics and their respective affiliates and/or their designated service providers that work with us to provide processing services such as software, tools, systems and messaging services for purposes described in this Privacy Policy.

b) marketing and advertising platforms, such as Google, Twitter, Facebook and Instagram, and providers of analytics services relating to users’ behavior, in order to tailor the content and display relevant information to Users on our Platform. These Platforms may combine information they collect on our Platform with data on their Platforms and data they collect from other websites or through other sources in order to conduct targeted advertising. The processing activities of these third party marketing Platforms are governed by their own privacy policies, not this Privacy Policy.

c) cloud computing service providers to provide cloud storage services.

d) customer service providers to provide support to Users regarding their queries and complaints.

e) risk control service providers to assess the security of Users’ accounts and transaction risks.

f) third party rating / reviewing service providers to carry out reviews of our Services with customers if you choose to participate in reviewing or rating our Services

• to our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations where we believe it is necessary to comply with applicable laws or to exercise, establish or defend our legal rights or protect your vital interests or those of any other person, we may also disclose and transfer your personal information or as otherwise required or permitted by applicable laws.

• to an actual or potential buyer (its agents or advisers) in connection with any actual or proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Policy.

• such other individuals and entities as deemed necessary.

• to any other person with your consent to the disclosure.

• we may provide aggregated or anonymized data to third parties, but when we do so, the information we share is in a de-identified format that does not personally identify you.

C. LEGAL BASIS FOR DATA PROCESSING

We process personal information for the purposes set out in this Privacy Policy, as described above. Our legal basis for processing personal information will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect and process personal information about you only where it is:

• necessary for providing the services pursuant to the agreement between you and Hybrid Medics and/or its affiliates (for example, to provide you with the Services you request and to identify and authenticate you so you may use the Platform);

• necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement)

• necessary for our legitimate interests and not overridden by your rights; and/or

• where it is based on your consent.

If we collect and use your personal information in reliance on our legitimate, this interest will normally be to operate our Platform and services, manage our relationship with you and communicate with you as necessary to provide our services to you and for our legitimate commercial interest, for instance, when responding to your queries, improving our Platform and our services, undertaking marketing, or for the purposes of ensuring the security of our Platform and services and detecting or preventing illegal activities such as fraud. We may have other legitimate interests and if appropriate we will make clear to you at the relevant time what those legitimate interests are.

D. RETENTION

We may retain your personal information as long as we have an ongoing legitimate business need to do so, for example, to provide services to you, or as required or permitted by applicable laws, such as tax and accounting laws or otherwise.

When we have no ongoing legitimate business need to process your personal information, we may either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

E. COOKIES

This section explains how we use cookies and similar technologies (we'll refer to them collectively as "cookies") to recognize you when you visit our Platform.

Why we use cookies?

Some cookies are required for technical and/or security reasons in order for our Platform to operate. We refer to these as "essential" or "strictly necessary" cookies. Cookies are mainly served to enable basic functionality on our Platform; including web analytics cookies that help us understand how Users use our web pages and how we can improve their use.

We also use cookies to enable us to track and target the interests of Platform visitors to enhance the experience on our Platform by researching visiting patterns and conduct interest-based advertising; assisting our partners to track user visits to the Platforms; and to track progress and participation in promotions. We use first and third party cookies for these purposes.

F. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We may make changes to Privacy Policy if and when this is required by applicable data protection laws.

Any changes to this Privacy Policy will be posted by us on the Platform. Once posted on the Platform, the new Privacy Policy will be effective immediately.